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State Farm® Insurance Agent Gaylord Nelson

4.9 out of 5 average rating (209 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...


September 27, 2023

5  out of  5 rating by Becky
"Yessica was understanding of my situation helped with finding a solution for my monthly payment and explained the penalties. Thank you!"

Nick Facius

September 21, 2023

5  out of  5 rating by Nick Facius
"Lucy is fantastic and does an excellent job!"

Yeama Neal

September 18, 2023

5  out of  5 rating by Yeama Neal
"I had a question about my insurance and the staff was quite knowledgeable and friendly!"

tinker bell

September 12, 2023

5  out of  5 rating by tinker bell
"This place has so many nice people that work there they always go above and beyond to help you.."

carol neumann

September 11, 2023

5  out of  5 rating by carol neumann
"Very helpful and I appreciate the information as I had a few questions. Thank you"

Robert Budz

July 20, 2023

5  out of  5 rating by Robert Budz
"Miguel Zavala has been nothing short of amazing helping me through a rough part of my life. I recently lost a parent and had no idea about existing policies with car and house and Miguel helped me through every step. We communicated back and forth and always in a timely manner. Was so helpful and answered every question I had. Transitioning policies and making sense of everything was a huge weight taken off my shoulders. I truly owe a huge debt if gratitude to Miguel for everything he has done. I appreciate it so much."

a j

July 20, 2023

5  out of  5 rating by a j
"Always have the Top notch treatment from all the agents and receptionist. Keep up Great work"

KF Spencer

July 12, 2023

5  out of  5 rating by KF Spencer
"Thank you to everyone at Mr. Nelson’s office. Staff is very professional and helpful :)"

Markus Sanchez

July 12, 2023

5  out of  5 rating by Markus Sanchez
"Great ppl to work with ,super friendly and easy payments."

Belinda Sewell

July 10, 2023

5  out of  5 rating by Belinda Sewell
"Great customer service, helpful and caring about the customers needs. A kindred spirit"

Joel B Gijoza

June 30, 2023

5  out of  5 rating by Joel B Gijoza
"(Translated by Google) Excellent service 100% professionals and very friendly people (Original) Ecselente servicio 100% professionals y muy amables el personsl"

Joe Bruknis

May 3, 2023

5  out of  5 rating by Joe Bruknis
"Great service,Excellent customer experience,,highly recommended"

Karen Lloyd

May 1, 2023

5  out of  5 rating by Karen Lloyd
"I always get quick responses to my questions, excellent service and helpful suggestions and explanations. They are reliable and friendly and considerate, which is why I have been a client for over 20 years."

Arlene B

April 27, 2023

5  out of  5 rating by Arlene B
"Miguel is very pleasant, knowledgeable ,and helpful.He's very patient, answers my questions, and gets back to me in a timely manner. If there are discounts available he helps me obtain those as well."

Scott Przybylski

April 17, 2023

5  out of  5 rating by Scott Przybylski
"10/10 - Lucy made getting a homeowners insurance policy quote a breeze. She took her time, answered all of my questions, and was great to work with!"

Melissa Davis

March 21, 2023

5  out of  5 rating by Melissa Davis
"The Agents are always nice and friendly!!!!!"

Cornell Smith

March 7, 2023

5  out of  5 rating by Cornell Smith
"Super service is excellent been with Gaylord over 30yrs"

Jonatan Magafas

February 2, 2023

5  out of  5 rating by Jonatan Magafas
"Happy to be a customer at this office. Yessie is always very polite, professional and knowledgeable, she was able to answer all my questions and get me a good policy for my vehicle. I highly recommend getting insured at Mr Nelson’s office."

Fe Canillo

January 26, 2023

5  out of  5 rating by Fe Canillo
"Armando provided great service!"

Charlene Knox

January 13, 2023

5  out of  5 rating by Charlene Knox
"Lucy was excellent working with me getting set up with State Farm. She was professional, very easy to talk to. She answered all my questions and she was very pleasant. I will pass my excellent service to my friends and family. Thank You Lucy for everything."

Francisco Valenzuela

January 12, 2023

5  out of  5 rating by Francisco Valenzuela
"Everyone that I have talked to is very professional. Very helpful with my questions and very easy to talk to. Thank you for everything. Stay safe. Francisco Valenzuela."

Ben P

December 29, 2022

5  out of  5 rating by Ben P
"Insurance policies should never be an overwhelming or difficult necessity. I spent 20+ years with another larger competitor; I count my blessings often I was able to stumble across this office and my agent Armando. He is always able to provide clear and concise answers to all my questions, whether they are complex or generic. Any issue is addressed with care and the upmost confidence they have my best interests in mind. This office treats my household like family, not like automatic premium renewal. Being a client of this office has provided me the peace of mind I never had. Would recommend to all."

Susan Niblack

December 22, 2022

5  out of  5 rating by Susan Niblack
"I insured my first car with Gaylord's agency in the 90s at the recommendation of a co-worker. I will remain a loyal customer as long as he is in business. Armando is awesome at customer service as well."

Glenn Rutledge

December 2, 2022

5  out of  5 rating by Glenn Rutledge
"I have a long history with Armando , he has always been very professional, helpful, diligent in helping me resolve questions with proper solutions. I look for ward to continuing our relationship !"

DrJ Dawson

December 1, 2022

5  out of  5 rating by DrJ Dawson
"Always have good experiences with the staff. They are professional and very good in what they do."