State Farm® Insurance Agent Gaylord Nelson

"So helpful with my claim for the chip in my windshield"

"I have been going to Gaylord Nelson for over 30 years. My grown children use him and several family members. I have nothing but amazing things to say about him and his staff, especially Luz. They are honest, knowledgeable and friendly."

"This office has Lucy who I have had the pleasure of dealing with for over the last 22 years. She is kind, professional and always willing to help me with whatever I need. I moved from the area of the office many years ago but I will never change agencies! I am happy with the service for both my home and several autos. I would recommend this office to all my family and friends!!"

"I've been with State Farm for 11 years and every time I call the office of Gaylord Nelson the staff is ALWAYS so professional. They are so kind, patient and goes out of their way to meet the needs of their customers. I truly appreciate their service!!! Thank you!"

"Miguel was informative, helpful and understanding."

"Miguel has been more than Excellent agent to my family through the years. We are happy where we are. It’s more than just business with this guy."

"Yesica Sierra was very patient and thorough. She deeply explained all the coverage details pertaining my policy during my quote. I am thrilled to say I am now covered with State Farm! & Yesica Sierra is an amazing representative! She goes Above & Beyond !"

"What a great experience! An insurance company where you actually get to speak to a real person - no fuss, no muss! I was tired of being soaked by my current company and my brother and nephew recommended Gaylord Nelson State Farm Insurance. Lucy spent over an hour with me explaining everything and answering questions I hadn't even thought to ask. She was SO personable and knowledgeable. I highly recommend!!!"

"Miguel provided me with an excellent policy. The price was competitive. The information on the policy was straight forward."

"We have been with Gaylord Nelson - State Farm Insurance for over 20years now. The customer service is excellent, very professional and prompt response to calls. Lucy is an exceptional contact who is very knowledgeable of all the policies and answers all my questions whenever I contact her. Overall, I will recommend to anyone who needs a great service."

"After two decades with Allstate we decided to make the move to State Farm and Luz made the transition painless. Luz is the definition of customer service cannot express how easy it was to talk to her and she answered every single one of our questions without making us feel like we were a bother!"

"I’ve been a client of Gaylord and team since 2005 when I first moved to Chicago. His team has been providing excellent customer for almost 20 years. It first started with rental insurance, then home owners insurance, then car, and now life policies. Big thanks to Luz and her patience. She took her time to answer each of my questions, provided honest feedback and offered the best fit products based on my family needs. Overall it was her attention to detail that ultimately helped my wife and I add this additional policy with State Farm. Thanks for all of your help Luz. Gaylord, you have a gem with her on your team."

"Gaylord and Luz are the best. They went over every option and possible discount. Luz gave me hours of time to make sure policies and discounts were correct and went the extra mile unlike other insurance companies. Don’t hesitate to use this location. They are the most personable and friendly carrier I have ever dealt with!"

"She was positive polite.. understanding concern.. patient..well spoken..made me feel comfortable...her name is Lucy.... thank you state farm"

"Yessica was understanding of my situation helped with finding a solution for my monthly payment and explained the penalties. Thank you!"

"Lucy is fantastic and does an excellent job!"

"I had a question about my insurance and the staff was quite knowledgeable and friendly!"

"This place has so many nice people that work there they always go above and beyond to help you.."

"Very helpful and I appreciate the information as I had a few questions. Thank you"

"Miguel Zavala has been nothing short of amazing helping me through a rough part of my life. I recently lost a parent and had no idea about existing policies with car and house and Miguel helped me through every step. We communicated back and forth and always in a timely manner. Was so helpful and answered every question I had. Transitioning policies and making sense of everything was a huge weight taken off my shoulders. I truly owe a huge debt if gratitude to Miguel for everything he has done. I appreciate it so much."

"Always have the Top notch treatment from all the agents and receptionist. Keep up Great work"

"Thank you to everyone at Mr. Nelson’s office. Staff is very professional and helpful :)"

"Great ppl to work with ,super friendly and easy payments."

"Great customer service, helpful and caring about the customers needs. A kindred spirit"

"Ecselente servicio 100% professionals y muy amables el personsl"