State Farm® Insurance Agent Gaylord Nelson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
L. Hilltwyman
March 13, 2026
5
out of
5
rating by L. Hilltwyman
"Excellent experience! Detailed, personal & patient. State Farm Insurance covers all my life's choices in living."
We responded:
"Amazing! Thank you,, for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Chicago. Gaylord Nelson - State Farm Insurance Agent"
Emma Figueroa
March 6, 2026
5
out of
5
rating by Emma Figueroa
"Gaylord Nelson and his team have been our agents since 1999. Lucy Leal is phenomenal. She is patient, compassionate, knowledgeable and presents real life scenarios and suggestions. My daughter just purchased her first car and Gaylord Nelson’s team were there, patiently, answering all questions and properly insuring her car. Thank you Gaylord, Lucy and the entire team."
We responded:
"Thank you for the review! We’re happy we met your expectations, Emma. We are always here when you need us. Gaylord Nelson - State Farm Insurance Agent"
Connie Maizer
February 16, 2026
5
out of
5
rating by Connie Maizer
"Always super helpful when I call with any questions. They explain everything thoroughly and have patience for as long as is needed to cover the requested information."
We responded:
"A sincere thank-you for your review, Connie. We truly value your business and your kind words. Gaylord Nelson - State Farm Insurance Agent"
Bertha Delgadillo
February 12, 2026
5
out of
5
rating by Bertha Delgadillo
"Miguel is a real nice person he always gives his best"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. Gaylord Nelson - State Farm Insurance Agent"
Johnny Rodriguez
February 12, 2026
5
out of
5
rating by Johnny Rodriguez
"Miguel is an amazing agent ,, he’s all about customer service & so is everyone else at the agency"
We responded:
"Thank you, Johnny, for being a valued part of the State Farm family. We love serving customers like you! Gaylord Nelson - State Farm Insurance Agent"
Deborah Renzi
February 12, 2026
5
out of
5
rating by Deborah Renzi
"Been with this office for over 25 years everyone is always very helpful and if needed they return your call in a timely manner."
We responded:
"Deborah, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. Gaylord Nelson - State Farm Insurance Agent"
Cheryl Malone
February 11, 2026
5
out of
5
rating by Cheryl Malone
"The customer service is great."
We responded:
"Thank you, Cheryl! We’re honored to serve the Chicago community and so appreciative of your 5-star rating. Gaylord Nelson - State Farm Insurance Agent"
MRMRS FOLIE
February 9, 2026
5
out of
5
rating by MRMRS FOLIE
"Migual is always helpful and sincere with answers ! Very prompt and courteous any time I reach out Thank you for being the best Agent on this side of HEAVEN !"
We responded:
"Thank you for the great review MrMrs Folie!! Thank you for recognizing Armando’s great work. We appreciate your business and will continue to do our best to help you with all your insurance needs."
Miss Jam
February 3, 2026
5
out of
5
rating by Miss Jam
"Early last year I got a random text from Armando saying if we can check if I’ll get a better rate with state farm . However it never worked out. Always to high but every couple months he would check in and run the quote. Happy to know that this time I was able to get a lower rate. He was persistent, polite and informative."
We responded:
"Thank you for the wonderful review! It means so much to ourChicago team to know we’re helping neighbors feel protected and cared for. – Gaylord Nelson - State Farm Insurance Agent"
Francisco Fabela
January 27, 2026
5
out of
5
rating by Francisco Fabela
"Agent was professional and respectful"
We responded:
"Francisco, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. – Gaylord Nelson - State Farm Insurance Agent"
Chris Christine
January 26, 2026
5
out of
5
rating by Chris Christine
"Very friendly and knowledgeable."
We responded:
"Thank you for highlighting our service! We’re proud to help our Chicago neighbors find peace of mind. –Gaylord Nelson - State Farm Insurance Agent"
J E
January 26, 2026
5
out of
5
rating by J E
"Thank you Miguel !! You made the changes very easy. Explained everything perfectly. Gave me additional information as well. Couldn't be more pleased with the service. Thanks again. JE"
We responded:
"We’re thrilled to have exceeded your expectations,! Thank you for sharing your experience. – Gaylord Nelson - State Farm Insurance Agent"
Fred Scott
October 20, 2025
5
out of
5
rating by Fred Scott
"Thank you Lucy and Jessica for the continued excellent customer service. You and the entire office make things easy for us anytime we contact you."
We responded:
"Thank you Fred for the great review! We appreciate the recognition of our team effort to provide high quality service for your insurance needs. "
Patricia Bennett
October 1, 2025
5
out of
5
rating by Patricia Bennett
"The customer service was excellent. Miquel was so professional and friendly. I really enjoyed speaking with him. He helped me a lot."
We responded:
"Thank you Patricia for the great review and recognizing Miguel for his great service. Let us know if we can help you with any other insurance related concerns. "
enrique flores
September 19, 2025
5
out of
5
rating by enrique flores
"Great service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. "
Smiling Faces Home Day Care
August 24, 2025
5
out of
5
rating by Smiling Faces Home Day Care
"My family and I have had our insurance before it was Gaylord Nelson, over 20 years. I am still here because of Miguel Zavala. He is not pushy, he is respectful, he has that soft skill of people relationship. If I am late with my payments he will call and remind me, I love that. Bottom line Miguel is a valuable asset to your company."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Miguel is a valuable team member and does an outstanding job and your feedback confirms it!! If there is anything else we can do to help, please let us know! Gaylord Nelson Insurance Agency, State Farm."
Michael Bonds
August 13, 2025
5
out of
5
rating by Michael Bonds
"Yesica was informative, helpful and understanding."
We responded:
"Thank you Michael for the great review!! Appreciate your comments about Miguel and the great job he does!"
Eleanor Diggs
July 10, 2025
5
out of
5
rating by Eleanor Diggs
"My experience was really refreshing. Miguel was very transparent in explaining pricing and the different levels of coverage. I am usually very stressed when speaking with insurance agents, but I was very at ease there. The office was neat and clean. Everyone was very courteous. Miguel was very efficient and knowledgeable about the products and the discounts available. 5/5 service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rosa Ferreira
July 10, 2025
5
out of
5
rating by Rosa Ferreira
"I have always had a great experience with the entire staff. I usually deal with Miguel, as I have gotten to know him over the past 10+ years of being insured with State Farm. Any questions and/or concerns I have he is always readily available to help me. Call Gaylord Nelson’s State Farm if you need any insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs just let us know! "
Eric Przybylski
July 7, 2025
5
out of
5
rating by Eric Przybylski
"Armando and Yesica are always helpful for anything we need! Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team at the State Farm Gaylord Nelson Agency are happy to assist you with your insurance needs!"
charisse perkins
June 19, 2025
5
out of
5
rating by charisse perkins
"Quick efficient and professional"
We responded:
"Thank you, Charisse, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Gaylord Nelson State Farm office. If you ever have any questions or need assistance, we’re here to help! Gaylord Nelson, State Farm, Chicago, IL"
Maryanne Love
May 30, 2025
5
out of
5
rating by Maryanne Love
"Gaylord Nelson-State Farm is like a family they definitely have your back on all your insurance needs even when you don't understand certain situations Armando is courteous and very professional Please!! Know you guy's are cut above the rest"
We responded:
"We appreciate your review and recognition of Armando. We are delighted to know you had a great experience with the Gaylord Nelson State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help with all your insurance needs. Gaylord Nelson, State Farm. "
Alice N
May 19, 2025
5
out of
5
rating by Alice N
"I have had Miguel as my agent for many years and he is the BEST. He is very patient, honest, gets things done immediately and is always very pleasant. The staff at the office is also very pleasant. If there is a promotion to be given Miguel should get it. Thanks Miguel."
We responded:
"We’re thankful for your feedback at the Gaylord Nelson Agency! We appreciate your recognition of the great job Miguel does for our customers. Our goal at the Gaylord Nelson Agency is to provide that kind of service on each interaction we have throughout our entire team. Thank you for your business and if we can help you with any other of your insurance needs please give us a call! The Team at Gaylord Nelson Agency, State Farm."
Jennifer Fernandez
March 5, 2025
5
out of
5
rating by Jennifer Fernandez
"They answers questions and emails quickly. Love their promptness."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Gaylord Nelson State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Roe Lee
February 28, 2025
5
out of
5
rating by Roe Lee
"Be with you guys for years i enjoy them"
We responded:
"Thank you for your 5-star review! The Gaylord Nelson State Farm team and I are happy to be your good neighbor!"