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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cornell Smith

March 7, 2023

5  out of  5 rating by Cornell Smith
"Super service is excellent been with Gaylord over 30yrs"

Jonatan Magafas

February 2, 2023

5  out of  5 rating by Jonatan Magafas
"Happy to be a customer at this office. Yessie is always very polite, professional and knowledgeable, she was able to answer all my questions and get me a good policy for my vehicle. I highly recommend getting insured at Mr Nelson’s office."

Fe Canillo

January 26, 2023

5  out of  5 rating by Fe Canillo
"Armando provided great service!"

Charlene Knox

January 13, 2023

5  out of  5 rating by Charlene Knox
"Lucy was excellent working with me getting set up with State Farm. She was professional, very easy to talk to. She answered all my questions and she was very pleasant. I will pass my excellent service to my friends and family. Thank You Lucy for everything."

Francisco Valenzuela

January 12, 2023

5  out of  5 rating by Francisco Valenzuela
"Everyone that I have talked to is very professional. Very helpful with my questions and very easy to talk to. Thank you for everything. Stay safe. Francisco Valenzuela."

Ben P

December 29, 2022

5  out of  5 rating by Ben P
"Insurance policies should never be an overwhelming or difficult necessity. I spent 20+ years with another larger competitor; I count my blessings often I was able to stumble across this office and my agent Armando. He is always able to provide clear and concise answers to all my questions, whether they are complex or generic. Any issue is addressed with care and the upmost confidence they have my best interests in mind. This office treats my household like family, not like automatic premium renewal. Being a client of this office has provided me the peace of mind I never had. Would recommend to all."

Susan Niblack

December 22, 2022

5  out of  5 rating by Susan Niblack
"I insured my first car with Gaylord's agency in the 90s at the recommendation of a co-worker. I will remain a loyal customer as long as he is in business. Armando is awesome at customer service as well."

Glenn Rutledge

December 2, 2022

5  out of  5 rating by Glenn Rutledge
"I have a long history with Armando , he has always been very professional, helpful, diligent in helping me resolve questions with proper solutions. I look for ward to continuing our relationship !"

DrJ Dawson

December 1, 2022

5  out of  5 rating by DrJ Dawson
"Always have good experiences with the staff. They are professional and very good in what they do."

kathy melvin

December 1, 2022

5  out of  5 rating by kathy melvin
"The representative was very helpful. Explained to me house insurance is cheaper after he did his review. Now I know to have it reviewed every few years."

Thomas Bucina

November 29, 2022

5  out of  5 rating by Thomas Bucina
"Been working with Miguel for years now He's the best!!! We appreciate all the hard work from Gaylord Nelson's office thanks again!!!"

Maria Gomez

November 11, 2022

5  out of  5 rating by Maria Gomez
"Always very informative and helpful."

jacquelyn ward

October 28, 2022

5  out of  5 rating by jacquelyn ward
"It was quick and efficient with Armondo. Thank you State Farm Insurance.😊"

Ed Torres

October 27, 2022

5  out of  5 rating by Ed Torres
"Armando was great to work with. He answered ALL my questions and was able to find the best pricing for the policies that worked for my wife & I Great office to work with"

Irma Gonzalez

October 22, 2022

4  out of  5 rating by Irma Gonzalez
"(Translated by Google) The staff is very friendly and the prices are very good, they have good coverage either from home or car 😉 (Original) El personal muy amable y los precios están muy bien tienen buena cobertura ya sea de casa o carro 😉"

Louise Smith

October 18, 2022

5  out of  5 rating by Louise Smith
"Love this insurance agent. Miguel goes the extra mile to help you with your needs."

Pam Mercer

September 20, 2022

5  out of  5 rating by Pam Mercer
"Miguel was very knowledgeable, informative, and helpful."

James Gibson

September 10, 2022

5  out of  5 rating by James Gibson
"Armando was great. Started my claim for stone broken windshield, within 15 minutes vender called and appt. made. 10 star service, that you rarely get. I had 2 serious issues a few years ago, handled painlessly and professionally. Will be moving to Florida, hare to change agents. Regulations, ba humbug!!"

Lawanda Robinson

September 8, 2022

5  out of  5 rating by Lawanda Robinson
"I been with State Farm for years I always have great experience with them very polite, friendly and helpful"

Bassam Jody

September 3, 2022

5  out of  5 rating by Bassam Jody
"Miguel is great, best customer service that I have ever had with an insurance provider."

Robin Sukalo

September 2, 2022

5  out of  5 rating by Robin Sukalo
"Gaylord Nelsons staff is the best espcially Lucy Ive been with them over 20 years, they are professional, and always there to help and assist This office goes above and beyond to help."

Cheryl Price

September 1, 2022

5  out of  5 rating by Cheryl Price
"Great 👍 took care of all our needs."

Saffiyah Muhammad

September 1, 2022

5  out of  5 rating by Saffiyah Muhammad
"Friendly as always, and very knowledgeable"

Armando Herrera

August 23, 2022

5  out of  5 rating by Armando Herrera
"They are wonderful. They are very efficient, courteous and quick, is what I love🙌"

Marcheta Pope

August 18, 2022

5  out of  5 rating by Marcheta Pope
"Miguel was extremely helpful and was able to answer all of my questions and concerns."